Question 1

How do I contact SmartCloud Tax & Accounting?

Accepted Answer

SmartCloud Tax has developed a comprehensive support section to provide quick answers to your most pressing questions. If you need further assistance, please visit our Contact Us page to send an inquiry. Include as much detail as possible so we can address your concerns efficiently.

Question 2

Where should I go when I need help/SmartCloud Tax customer service?

Accepted Answer

SmartCloud Tax has a dedicated support section (https://www.smartcloudtax.com/support)to help you quickly find answers to your most pressing questions.

Please choose from the following list to proceed:
 • Check My Tax Return Status (https://www.smartcloudtax.com/support/return-status)
 • Schedule an Appointment(https://www.smartcloudtax.com/free-tax-consultation)
 • Request Billing Support (https://www.smartcloudtax.com/support/faq-billing/request-form)
 • General Inquiries (https://www.smartcloudtax.com/faq)
 • Billing Issues (https://www.smartcloudtax.com/support/faq-billing)
 • Accounting Questions (https://www.smartcloudtax.com/support/faq-accounting)
 • Payroll Services(https://www.smartcloudtax.com/support/faq-payroll)
 • Bookkeeping Support (https://www.smartcloudtax.com/support/faq-bookkeeping)
 • Entity Formation Assistance (https://www.smartcloudtax.com/resources/entity-formation)

Question 3

How many clients do you have? or have you worked with?

Accepted Answer

SmartCloud Tax currently serves small businesses in Washington, providing tailored solutions and expert guidance to the owners of small and medium-sized businesses.

Question 4

What qualifications do your accountants have?

Accepted Answer

SmartCloud Tax's team consists of licensed tax professionals, including CPAs and EAs, who are equipped to prepare and file your taxes in any state where your small business is headquartered. Our accountants bring an average of over 12 years of professional experience.

Question 5

What’s the difference between SmartCloud Tax and QuickBooks?

Accepted Answer

QuickBooks offers software designed for self-service accounting, but SmartCloud Tax goes a step further. Our innovative approach combines advanced software with a team of experienced professionals to comprehensively address your small business needs.

Question 6

Can I transition from a different bookkeeping service to SmartCloud Tax & Accounting?

Accepted Answer

Absolutely. SmartCloud Tax's bookkeeping software, ClientBooks, is designed to be compatible with your existing systems. Once you discover its extensive features and user-friendly interface, you'll never want to go back to your old software!

Question 7

How does SmartCloud Tax safeguard my information?

Accepted Answer

Whether it's your data, payment information, or anything else, SmartCloud Tax employs industry-standard 128-bit SSL encryption to protect your information. Additionally, our team remains vigilant, adding an extra layer of security to ensure your data remains safe.

CONTACT US

New Clients

Existing Clients

Check My Tax Return Status

Schedule An Appointment with Your Accounting Team

Request Help